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Is Your Security Team Actually Compliant? Here’s Why It Matters More Than Ever

 

Date: April 15, 2020

 

By RJW Group

 

 

When businesses think about security, they usually think in terms of coverage: Are there guards on site? Cameras watching the doors? Patrols every hour?

 

But there’s another, less visible side to security that’s just as critical—and that’s compliance.

 

Security compliance isn’t just about ticking boxes for the sake of paperwork. It’s about ensuring your security program is legal, accountable, and aligned with both your internal protocols and the law. And when it’s not? That’s where real risks start to creep in.

 

Let’s break it down.

 

What is “Security Compliance” Anyway?

 

Security compliance is everything that keeps your security program legitimate and defensible.

 

That includes:

 

  • Making sure guards are properly licensed
  • Ensuring your post orders are up to date and site-specific
  • Having clear procedures for emergencies, access control, and incident reporting
  • Following health & safety regulations
  • Keeping logs and patrols auditable

 

If your security program can’t stand up to a spot audit—or worse, a legal investigation after a serious incident—it’s a liability, not a safeguard.

 

Why Non-Compliance is a Big Deal

 

Think it’s “no big deal” if a guard skips a patrol, or if post orders haven’t been updated in years?

 

Think again.

 

We’ve seen situations where:

 

  • An unauthorized visitor wasn’t properly logged and later triggered a data breach.
  • A guard didn’t know evacuation protocols during a fire alarm—and put people at risk.
  • An incident wasn’t documented properly, and the business lost an insurance claim.

 

Non-compliance costs money. It damages reputations. And it exposes you to risks you probably thought your security provider was already managing.

 

What We Look for in a Compliant Site

 

At RJW Group, we conduct security compliance audits across all types of commercial properties—office towers, corporate campuses, data centers, and more. And we typically assess six key areas:

 

1. Licensing

 

Are the guards properly licensed under provincial law? Is the security company registered and insured?

 

2. Custom SOPs

 

Do your guards have clear, site-specific post orders? Or are they working off a generic checklist?

 

3. Training

 

Have guards been trained in CPR, fire response, de-escalation, and your building’s systems? Are those certifications up to date?

 

4. Incident Reporting

 

Are reports written clearly and filed promptly? Is your documentation chain strong enough to hold up in court or in a regulatory review?

 

5. Patrol Verification

 

Are patrols actually being done—or just logged? We check timestamps, photos, and checkpoint scans.

 

6. Supervision

 

Are guards supported by proper oversight? Are supervisors doing site visits and quality checks?

 

Where Most Sites Fall Short

 

Here’s what we frequently uncover on corporate sites:

 

  • Old or generic post orders from years ago that no one follows
  • Patrols “signed off” that weren’t actually done
  • Emergency plans that guards don’t know how to follow
  • Visitor logs with incomplete or missing information
  • Security companies that haven’t done a site review in months—or years

 

And the kicker? Many property managers don’t even realize it.

 

A Better Way to Think About Security

 

Compliance isn't about being paranoid. It's about being prepared. It's the difference between reacting to an incident and being able to say with confidence: “We followed protocol, and here’s the documentation to prove it.”

 

Security that’s not compliant isn’t just weak—it’s a risk.

 

How RJW Group Can Help

 

We partner with businesses to:

 

  • Audit your current security program
  • Identify gaps in compliance or performance
  • Rebuild post orders and protocols that actually work
  • Train staff and conduct live drills
  • Follow through with ongoing supervision and reporting

 

And we do it all with a focus on your business’s real-world needs—not boilerplate solutions.

 

Final Thoughts

 

Security should give you peace of mind—not more things to worry about.

 

If you're not sure whether your current provider is really compliant—or if you’re dealing with vague reports, outdated orders, or an absent supervisor—let’s talk.

 

📩 support@rjwgroup.org
🌐 rjwgroup.org

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